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15+ Years of Experience: Leverage a trusted IT partner with over 15 years in business, delivering reliable solutions tailored to your needs.
14.86 Average Response Time: Get immediate IT support, reducing operational delays and ensuring quick resolutions.
24/7 Proactive Monitoring: Detects and resolves network issues before they impact business operations with around-the-clock surveillance.
100% Scalable IT Solutions: Easily adapt your IT services to match your company’s growth and evolving technology needs.
Seamless IT Onboarding: Effortlessly transition to optimize IT systems with a streamlined process tailored to your unique business needs.
EXOS IT provides customized IT solutions that streamline your operations, strengthen security and drive business growth, ensuring you stay ahead with technology that fits your unique needs.
All-in-One IT Solutions
Streamline your IT operations with our all-in-one IT company, ensuring hardware, software and strategy align to support your business growth without the hassle of managing multiple vendors.
Efficient Tiered Support
Our tiered escalation process guarantees rapid issue resolution. From basic troubleshooting at Tier 1 to advanced technical support at Tier 3, we ensure every problem is handled by the right expert.
Clear SLOs & Proven Performance
Our service desk delivers clear response and resolution times, ensuring you stay informed. With a 97.4% satisfaction rate and a 14.86-minute average response time, your IT needs are in expert hands.
Quickly resolve tech issues, so you can concentrate on expanding your business and achieving success.
Boost IT performance and security with our expert management and optimization of your IT infrastructure.
Tap into round-the-clock support from our IT specialists, delivering real-time solutions and strategic insights whenever you need them.
Maximize ROI and fortify security with tailored IT strategy sessions from our expert planners.
Fortify your defenses with 7 robust security layers to safeguard your data from advanced cyber threats.
Optimize onboarding and offboarding with AI-driven solutions crafted by our in-house AI experts.
Boost cloud efficiency with our custom Azure or AWS services, covering consultation, networking and migration.
Fortify your operations with our advanced threat detection, robust firewalls and real-time monitoring solutions.
Achieve project success with our PMO service, ensuring precise planning, seamless communication and timely execution of IT initiatives.
6,000+
Endpoints secured by our managed cybersecurity team
15+
Years of experience helping businesses with all things IT!
14.8 Min.
Average resolution time for service desk support tickets
EXOS IT delivers tailored IT management, ensuring your business thrives at every stage. With dedicated account managers and customer success specialists, we monitor and address your needs so nothing falls through the cracks.
Executive-level oversight for larger clients guarantees seamless communication and strategic IT alignment. As your managed services partner, we provide dynamic pricing that scales with your growth, creating a technology roadmap aligned with your business goals.
Our partnership goes beyond IT support as we work closely to drive meaningful results and long-term success for your organization. With a proven track record of boosting efficiency and client satisfaction, we provide expert guidance and reliable support to drive your business forward.
EXOS IT
135 N Pennsylvania St suite 2300, Indianapolis, IN 46204, United States
Unlike many providers, we don’t just offer reactive solutions. Our IT support services are built on a proactive approach, using advanced monitoring tools to identify issues before they impact your business operations.
This ensures minimal downtime, greater efficiency and seamless workflow continuity.
We also offer customized support packages that align with your specific business goals, providing tailored solutions rather than one-size-fits-all options.
We aim for rapid responses in every situation.
Our average response time is typically under 14.86 minutes for critical issues, thanks to our well-coordinated remote support and on-site teams.
Whether it’s troubleshooting an urgent technical issue or providing on-the-spot assistance, we prioritize fast, reliable solutions that restore your business operations with minimal disruption.
Absolutely. Our IT solutions are designed to grow with your business.
Whether you’re expanding your workforce, opening new locations, or upgrading your infrastructure, we offer flexible services that adapt to your changing needs.
From cloud services and network expansion to cybersecurity and software upgrades, we ensure that your technology scales seamlessly as your business evolves.
Our structured onboarding process is designed to allow you to transition seamlessly from your previous provider to EXOS IT.
We follow a detailed step-by-step approach, from system setup and training during the pre-deployment phase to post-deployment reviews and leadership check-ins.
This ensures your team experiences minimal disruption and receives full support throughout the entire process, with personalized attention from our dedicated onboarding team.
We offer scalable service levels that adjust as your business evolves.
Our endpoint counts are reviewed monthly and adjusted quarterly, so your pricing reflects the current size of your company.
Whether your employee count increases or decreases, our model ensures you only pay for what you need and services scale smoothly as your business grows.
Seamless Onboarding Process: Our structured onboarding ensures a smooth transition from your previous MSP with minimal disruptions.
Scalable IT Solutions: We adapt our services and pricing as your business grows, ensuring seamless alignment with your needs.
All-in-One IT Support: We provide full-service IT management, consolidating all your needs with one vendor and one invoice.
Proactive Issue Management: Automated issue tracking ensures problems are detected and resolved before they affect your business.
Expert Cybersecurity: Our certified cybersecurity team delivers industry-leading protection and regular security updates to safeguard your business.
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