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Work with a certified team that has accreditations from CCNA, CAPM, CSM, CSPO, ITIL, MCP, MCSA, MCTS, PMP, Six Sigma, SPHR and COBIT 5.
Stay informed about your system performance with dynamic alerting that keeps you up-to-date with our changes.
Get help from the right specialist for your specific problem with an IT support desk that employs Tier 1-3 technicians.
Trust our efficient IT support process, proven by our ability to resolve 6,423 tickets in just 1 month.
Protect your data whenever you share it with our support team during interactions through our 7-layer defense-in-depth approach.
EXOS IT provides dedicated IT support with a team of service desk technicians. We resolve ticketing issues quickly and efficiently. Our team also offers after-hours support through on-call services.
We provide thorough support for workstation setup, software training and hardware troubleshooting. Our team offers the expertise you need to resolve issues quickly.
Monthly ticket reports and performance alerts keep you updated on system health. By identifying trends and potential problems early, we help you make informed choices.
Regular tasks like disk cleanups and defragmentation are vital for smooth system performance. Through proactive maintenance, we help prevent problems from affecting your organization.
Overburdening your current IT team with service desk duties can also result in reduced efficiency and delayed project timelines.
EXOS IT provides a managed IT service desk that can act as an extension of your team. We provide comprehensive IT support, allowing you to focus on your organizational goals.
Whether you lack in-house IT or want to expand your current team’s capabilities, we help without the cost of additional hires.
EXOS IT provides after-hours IT support to address your needs whenever they arise. Our team is available to assist, ensuring your employees get the help they need, even outside of regular hours.
This support keeps your organizations running smoothly across time zones.
EXOS IT’s onsite IT support ensures that when hardware issues arise, we send qualified experts to resolve them swiftly.
We help prevent data loss and other critical failures, giving your organization the support it needs to maintain uptime and operational stability.
EXOS IT’s remote support solves most IT issues quickly without the need for onsite visits. We address problems directly, so your team can stay at their desks and focus on their work.
This efficient process helps you resolve issues faster and minimizes disruption to your organization.
EXOS IT cloud specialists provide the support and guidance you need to manage your cloud infrastructure effectively.
We help solve technical issues while optimizing your resources, so you can avoid unnecessary disruptions. With our expertise, you can confidently navigate your cloud environment.
6,000+
Endpoints secured by our managed cybersecurity team
15+
Years of experience guiding clients with all things IT!
14.8 Min.
Average resolution time for Service Desk Support tickets
Generic IT support may waste your time by focusing on minor issues while critical problems remain unsolved. This lack of personalized service hurts productivity and increases costs.
At EXOS IT, we tailor our services to your specific needs by thoroughly understanding your IT infrastructure and priorities.
You decide which issues matter most to your operations. By focusing on your critical tools and systems, we ensure that the problems you face get addressed in the order that benefits you the most.
Tailored IT support services can increase operational efficiency by 45-65%. That means that with EXOS IT, you’ll not only resolve issues faster but will also experience smoother operations.
EXOS IT
135 N Pennsylvania St suite 2300, Indianapolis, IN 46204, United States
Defragmentation is a process used to optimize the performance of a computer’s hard drive. Over time, files stored on a hard drive can become fragmented. This means that pieces of a single file are scattered across different locations on the disk. Fragmentation can slow down a computer because the hard drive has to work harder to retrieve all the scattered pieces.
Here’s how defragmentation works:
This process can improve the overall speed and efficiency of the computer. Note that modern solid-state drives (SSDs) don’t benefit from defragmentation in the same way, as they use different technology for storing and accessing data.
Outsourcing IT support can be a cost-efficient choice because it allows organizations to access specialized expertise and scalable services without needing to invest in additional internal resources.
It complements in-house teams by handling routine tasks or providing specialized skills, which allows internal staff to focus on core priorities.
This flexibility helps control costs related to maintaining infrastructure, software and support, while still ensuring that necessary IT functions are managed effectively.
EXOS IT provides support for personal devices only if they are BYOD work devices connected to a current client’s network. Your place of employment must be a client to receive support.
As a B2B IT service provider, we are not able to provide support for devices that are for personal use only.
Our IT support team is known for resolving complex challenges quickly and effectively, even under tight deadlines. We’re trained to handle urgent situations with flexibility and adaptability, prioritizing the resolution of complex issues under tight deadlines.
Whether it’s system outages, security threats, or other technical challenges, we assess your situation quickly and tailor our approach to meet both the immediate and long-term needs of your organization.
If you are a current EXOS IT client, you can access support by opening a ticket through our client portal or by calling our dedicated support line at (317) 238-3456. Our team will prioritize your request and work to resolve the issue promptly.
If you are not yet a client, we recommend contacting us directly to begin the onboarding process.
Get strategic cloud support through EXOS IT’s in-house AWS and Azure experts to optimize your cloud environment effectively.
Gain valuable insights from IT support interactions to create a roadmap that reduces recurring issues and improves long-term stability.
Choose an IT support team with a customer satisfaction rating of 97/100 to ensure friendly, responsive, and high-quality service.
Collaborate with a client-focused team who offers proactive services with a strong commitment to excellence.
Utilize real-time performance alerts to identify and address issues before they affect your end-users.
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