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Prevent disruptive network issues before they impact operations with the help of our 24/7 network monitoring and issue resolution.
Maximize the value of your IT infrastructure by asking us how you can make strategic investments in your systems.
Optimize your network in a way that earned our IT network team a 97/100 customer feedback rating.
Maintain compliance across your systems with certified IT network support specialists.
Streamline network processes with the help of our in-house AI engineering and strategic advice on emerging tools.
EXOS IT offers networking solutions that enhance connectivity and security. Our experts design and manage high-performance networks tailored specifically for your organization.
Experience faster and more reliable connections throughout your network. We enhance your network’s performance to help you stay productive and efficient.
Our advanced technologies detect and neutralize threats before they affect your operations. Firewalls, intrusion detection systems and real-time monitoring all keep your data secure.
Maintain your data with flexible backup and recovery solutions. We offer reliable protection to ensure your operations are uninterrupted, even if cyber incidents occur.
EXOS IT can provide 24/7 network monitoring services to reduce your risk of being a target.
If our team notices any unusual activity, any time of day, we will quickly investigate the anomaly and respond accordingly based on what we know about your organizational processes.
That’s why EXOS IT takes a proactive approach to network security.
We use advanced threat detection tools to ensure we can stay on top of developing problems.
To help you avoid that situation, EXOS IT begins every network design project with an in-depth consultation.
During this consultation, we’ll engage with key stakeholders across your business so that we can understand how your users will interact with your network in detail.
We’ll then use these insights to set up an IT network that truly supports your needs.
Doing so reduces employee frustration, increases productivity, and enhances security since 95% of breaches are born from human error.
EXOS IT provides user training as part of our IT network design services. We want you to get the most out of your infrastructure and believe that usability is a key part of your network’s ROI.
We employ Tier 1 to 3 technicians at our service desk. That means that we have staff on hand who can address issues of varying complexities.
We also utilize a streamlined escalation process to ensure that you quickly connect with the best expert to meet your specific needs.
6,000+
Endpoints secured by our managed cybersecurity team
6,000+
Endpoints managed and optimized by our IT professionals
14.8 Min.
Average resolution time for Service Desk Support tickets
On average, employees waste 1 week per year waiting for their organization’s network to connect to services.
That time can add up over the years and put your organization’s trajectory further behind than you expected. Additionally, customer service suffers when your employees cannot quickly connect with clients.
EXOS IT can help you reclaim that week each year by enhancing your network’s efficiency. With our help designing, tailoring, managing, and securing your systems, issues that could impact performance will be caught sooner.
We will also ensure you have full transparency into how we’re improving system connectivity through our monthly and quarterly business reviews.
EXOS IT
135 N Pennsylvania St suite 2300, Indianapolis, IN 46204, United States
IT network support focuses specifically on the infrastructure and maintenance of an organization’s network, including routers, switches, firewalls, and other network-related devices. It ensures the smooth operation of network connectivity.
On the other hand, general IT support covers a broader range of IT-related services. This includes hardware and software support, troubleshooting for computers and devices, user account management, software installations and general maintenance tasks.
In summary, IT network support is specialized in maintaining and managing network infrastructure, while general IT support encompasses a wide range of IT services that may or may not include network issues.
EXOS IT holds several advanced accreditations. The ones that are most relevant to IT network support include the following.
CCNA (Cisco Certified Network Associate)
MCSE (Microsoft Certified Solutions Expert)
AWS Certified Solutions Architect
GSEC (GIAC Security Essentials Certification)
CompTIA Security+
ITIL Foundations
Barracuda Cloud to Cloud Backup, Email Protection
A Power over Ethernet (POE) switch powers devices using Ethernet cables. This type of switch simplifies network setup by eliminating the need for separate power sources.
EXOS IT offers 48-POE solutions. That means that we can power up to 48 network devices with a single switch. This switch can connect to IP cameras, wireless access points and VoIP phones through a single Ethernet cable. Therefore, reducing cable clutter in your network setup.
Following CIS Controls in IT network support is crucial because they provide a comprehensive set of best practices for securing systems and data against cyber threats.
These controls are globally recognized guidelines that help organizations reduce the risk of attacks by focusing on the most critical areas of cybersecurity. Implementing CIS Controls improves an organization’s security posture by:
By adhering to these controls, organizations can systematically address security risks, making their IT networks more resilient to attacks.
EXOS IT can help set up your network at a new office location by providing a complete and customized network solution. We design and implement networks that can cover multiple buildings if needed.
To ensure reliable connectivity throughout your office, we place access points in strategic locations, including high-traffic areas like the reception desk. This ensures consistent and strong network performance across your entire office space.
Add industry-leading solutions from Salesforce, Veeam, AWS and Microsoft to your network by leveraging our partnerships.
Maintain the same level of network reliability across cloud, on-premise and hybrid IT solutions.
Stay informed about your network performance and its improvements through our monthly and quarterly business reports.
Establish a forward-looking IT roadmap that considers how your IT network functions and how users interact with it.
Ensure compliance across industry standards with a securely designed IT network that follows CIS Controls.
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